Golden Arc 18K Gold Plated Earrings

Seamless Ordering & Delivery Process

At Gulemohr, we make shopping for elegant jewellery effortless and enjoyable. 
How to Place an Order:
✔ Online: Browse our collection, add your favorite pieces to the cart, and follow the simple checkout steps.
✔ By Phone/Whatsapp: Prefer personal assistance? Get in touch with our customer support between 11 AM – 8 PM, and our team will guide you through the process.
Order Confirmation:
After Order Placement: We will verify product availability and contact you for confirmation. You’ll have the option to confirm, modify, or cancel your order at this stage. Upon confirmation, you’ll receive an SMS and/or email with your Order Reference Number, which you can use for any inquiries or tracking.
Shipping & Delivery: Orders are usually processed within 24 hours after final confirmation. Delivery typically takes 2-4 business days, depending on your location. Payment must be made before opening the sealed package upon delivery.
Important Information: Once the package is opened, the courier cannot accept a return. If an order is refused at delivery, it will be sent back to Gulemohr and future purchases may not be allowed.
For exchanges, please review our Exchange Policy .We maintain a strict no-return policy, except in the case of a manufacturing defect.
Product Representation & Customer Satisfaction: We ensure that all product descriptions and images accurately reflect our jewellery. However, slight variations in color may occur due to differences in screen settings. If you have any concerns after receiving your order, contact us immediately with your Order details, and we will work towards a solution.
We hope you love Gulemohr jewellery and look forward to being a part of your style journey!

Our Return & Exchange Policy

At Gulemohr, we take pride in offering high-quality, elegantly crafted jewelry. Every piece is carefully inspected before shipping to ensure it meets our standards of excellence. We understand that sometimes, adjustments may be needed, so please review our return and exchange policy below.

Returns: We follow a strict no-return policy, except in cases where a manufacturing defect is identified. Our jewelry undergoes thorough quality checks before dispatch to ensure you receive it in perfect condition.

Exchanges: We offer an exchange option under the following conditions:

Timeframe: Exchanges are accepted within 3 days of delivery.

Condition: The jewelry must be unused, in its original packaging, and in perfect condition

Exclusions: Items on sale, discounts, or promotions are not eligible for exchange.

Shipping Costs: Customers will need to cover the cost of returning the item and the delivery cost of the exchanged piece.

One-Time Exchange: Each order is eligible for a single exchange only.

How to Request an Exchange

Step 1: Contact Us

Reach out to our customer care team via email or phone with the following details:

✔ Order details

✔ Reason for exchange

✔ SKU of the item(s) you’d like in exchange

Our team will verify your request and provide you with an Exchange Reference Number. Please note that all exchanged items will be subject to a final quality check upon return.

Step 2:

Send Your Item Carefully pack the jewelry in its original packaging and ship it using a reliable courier service to:

Ensure the package includes:

✔ Proof of purchase

✔ Exchange Reference Number

To avoid damage or loss in transit, we recommend using a trusted courier with tracking. Gulemohr is not responsible for any items lost or damaged during shipping.

Step 3: Inspection & Dispatch

Once we receive your jewelry, it will undergo an inspection to confirm it meets our exchange criteria. You will then be notified about:

The dispatch of your new piece, any additional charges, if applicable:

• Shipping fees
• Price difference (if exchanging for a higher-value item)

At Gulemohr, we believe in timeless elegance and impeccable craftsmanship. Thank you for choosing us to be part of your style journey!

For any further assistance, feel free to contact our customer care team.

Contact Details:
Gulemohr Rawal Innovista, Main Defence Avenue, Sector A, DHA-1, Islamabad
info@gulemohr.com
+92-300-1023951

General Instructions & Jewellery Care – Keep Your Elegance Shining

At Gulemohr, we offer high-quality anti-tarnish and hypoallergenic jewelry designed to add timeless elegance to your style. Those having extreme metal sensitivities should avoid using it.

To maintain its brilliance and longevity of Gulemohr Jewelry, follow these simple care tips:

1. Avoid Water & Chemicals: Keep jewellery away from water, perfumes, lotions, and household chemicals. Remove before showering, swimming, or applying skincare products to prevent fading or tarnishing.

2. Store Properly: Store in a soft pouch or a jewellery box to prevent scratches and prolong its shine. Keep pieces separate to avoid tangling or damage.

3. Handle with Care: Wear jewellery after applying makeup, hairspray, and perfume. Avoid bending, dropping, or applying pressure on delicate designs.

4. Clean Gently: Use a soft, dry cloth to wipe jewellery after each use to remove oils and dirt. Avoid harsh chemicals or ultrasonic cleaners, as they may affect the plating.

5. Remove Before Activities: Take off jewellery before exercising, cooking, or doing household chores to prevent damage
With proper care, your jewellery will stay radiant and elegant for a long time. Embrace elegance every day!